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FAQ
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What standards are you certified to?
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We are certified to IATF 16949 and ISO 9001 standards.

Is the timeframe given the shipping date or the estimated delivery date?
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In all our offers & confirmation messages, we explicitly mention the goods' shipping date(s).

When is the sales department open?
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Our sales team is available:

From Monday to Thursday 8:30a.m.-12:00p.m. & 1:30p.m.-5:00p.m.

Fridays 8:30a.m.-12:00p.m. & 1:30p.m.-4:30p.m.

What is your CSR/QHSE approach?
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We are committed to Corporate Social Responsibility (CSR) and plan to obtain ISO 14001 and ISO 45001 certifications in the near future.

Are you concerned about the carbon footprint of your factory?
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We are currently putting together a multidisciplinary group with the aim of helping us reduce our carbon footprint. As part of this initiative, we carried out a complete carbon assessment (Scopes 1, 2 and 3) in 2023, allowing us to examine our overall environmental impact.

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